Sunday, October 2, 2011

Seven Sins of Cloud Computing Service Delivery

Cloud computing have been in our midsts for a long time. Knowingly or unknowingly, as users, we have been exposed and used cloud computing for a long time for eg. Google and many other online services and storage facilities. Cloud computing is the future!

Force.com says in article:

The technology industry has changed dramatically over the last 10 years. In economic times like these, leading companies are looking to cloud-computing platforms to deliver business functions ranging from packaged business applications to custom application development at a fraction of the time and cost of traditional on-premises platforms. With this growth in enterprise use of cloud-computing comes a corresponding increase in responsibility on the part of vendors to provide cloud-computing platforms that offer outstanding service delivery.

The building blocks of the best practices every successful cloud-computing platform should follow:

1. World-class security – Provision world-class security at every level.

2. Trust and transparency – Provide transparent, real-time, accurate service performance andavailability information.

3. True multitenancy – Deliver maximum scalability and performance to customers with a truemultitenant architecture.

4. Proven scale – Support millions of users with proven scalability.

5. High performance – Deliver consistent, high-speed performance globally.

6. Complete disaster recovery – Protect customer data by running the service on multiple, geographically dispersed data centers with extensive backup, data archive, and failover capabilities.

7. High availability – Equip world-class facilities with proven high-availability infrastructure and application software. Force.com is the only cloud-computing platform that adheres to all seven of theses standards.

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